As part of a university-wide effort to increase efficiencies, reduce costs, and provide standardized services and support, UTIA will be migrating active users of our Zoom system to UTK’s Zoom system later this month. Zoom account NetID's beginning A-K will be migrated June 25, and NetID's beginning L-Z will be migrated June 26.
On June 25-26, OIT will initiate the migration process, at which point you will receive an email like the one shown below. In order for your account to be successfully migrated from the UTIA to UTK Zoom system:
  • Click on the link in the email to approve the request to migrate your account. 
 Sample email to approve request to migrate Zoom account

Once you have approved the request, you will be prompted to sign into UTK’s Zoom system at, and at that point you will see that your account has been migrated with all of your previously scheduled meetings and other settings preserved.
With your account migrated, you will also need to sign out of the Zoom client on your computer, tablet, or smartphone. Here are some screenshots to help you do that on a computer.
  • Click your profile picture or initials in the top right of the Zoom client, and select Sign Out from the menu:
 Sign out of your account

  • Next, click Sign in with SSO
 Sign in with SSO

  • Then enter tennessee in the box and click Continue
 Enter tennessee into box

Finally, if you have existing scheduled meetings (including the day of your migration), your Meeting Link / Join URL will have changed from to in the Zoom system.
You will need to update either your Outlook calendar invitations to include the new Meeting Link, or send the new link to your participants via email. Here are some screenshots showing how to do that when signed into
  • Click on Meetings, then click on the meeting for which you wish to get the new Meeting Link:
 Get new links for prescheduled meetings

  • Click on Copy the invitation. Alternatively, if you only need the Meeting Link / Join URL, you can right-click it and copy it to paste into Outlook.
 Copy invitation information for meeting

  • Click Copy Meeting Invitation and all of the information will be copied to your clipboard, then you can paste it into Outlook.
 Sample of invitation for meeting